Bugle Overview

Bugle has been developed by Datasys, The Universal Improvement Company (UIC) are the sole distributors. Bugle has been designed to provide a performance management system to deal with the resolution of delays disputes.

Bugle has the potential to reduce costs through more efficient resolution of incident disputes. Decision support information is automatically delivered to all levels of your organisation (company and group), information for Performance Analysis can also be provided to aid performance improvement, thereby increasing profitability and improving customer service.

Bugle Features

• Analyse delay, incident and train running information (e.g. by individual train, incident, cause, location etc).
• Alert local managers to delays and incidents that have been attributed to them and prompt them to investigate/accept/reject/add further information.
• Provide easy to interpret and use performance reports for the whole route or organisation. These can be customised for specific purposes or users - Directors, line managers, customer relations staff, wherever they may be located.
• Automate the production of standard reports. This frees up time previously spent collating and preparing this information so that Performance Managers can carry out analysis and improvement work.

Bugle Benefits

• Better quality data and enhanced information.
• Decision support information automatically delivered to all levels/departments of your organisation.
• Many current tasks automated leaving more time to spend on performance improvement.
• Ease of use - no expert knowledge required.
• Centralised IT support.
• Decision support information automatically delivered to all levels of your organisation.
• Web-enabled software - runs on corporate Intranet using existing client hardware.
• Many current tasks automated leaving more time to spend on Performance Improvement.
• Remote access even from your own home.
• World-leading database technology.

Bugle can...

• Be remotely accessed via the internet. This will help when urgent work needs to be done and help people to keep up to date with what is happening without having to be in the office.
• Provide data in a suitable format for transfer to and then manipulation by other software packages such as Excel.
• Be password protected to enable different users to access different levels of information.

What's in it for you?

• If you are a Managing Director or other senior manager, you will be able to log on from wherever you are via the internet and interrogate the system. This might be for high-level company wide data or you might want to see how a locality you are visiting tomorrow is performing.
• If you are a local manager, Bugle will deliver timely information about how the part of the organisation for which you are responsible is performing. No longer will your individual performance be hidden in one big pot. This puts you in a position to act upon the data before the trail has gone cold. It also enables you to dispute problems that have been attributed to you that, in fact, belong elsewhere.
• If you are a Performance Manager or Analyst, Bugle will remove the drudgery from your job by automating your reports. It also pushes day-to-day performance management down to local managers where it belongs. This will enable you to concentrate on your real job - analysing data, looking for trends and identifying performance improvement projects that need carrying out.